For orders placed before 12pm AEST, we endeavour to send your order the same business day. Orders placed after 12pm AEST will be processed the next business day. During sale events and new collection launches, there may be a slightly longer processing time.

All Ashby London orders are hand-picked and packed in Melbourne, Australia.

Within Australia: Delivery is between 2-5 business days within metropolitan VIC, or 3-7 business days elsewhere within Australia.

Outside Australia: Delivery is between 3-7 business days. Please keep in mind, due to possible customs processing delays, your order may arrive outside of the estimated time frame.

Domestic orders are all sent with Australia Post E-Parcel express service as a reputable shipping agency. For international orders, we offer delivery with DHL express courier service as a reputable shipping agency.

How much will shipping cost?

  • Australia & New Zealand: Ashby London offers free standard shipping on all orders

Express Courier Service option is available  – AU$12.95 via Australian Express post service (1-3 business days)

  • International: AU$30 worldwide

If you think you have a faulty or incorrect item, please contact us as soon as possible with some images of the concern and quote your order number.

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